Terms and Conditions - General Terms and Conditions and Customer Information
1. Contract basis
a) These General Terms and Conditions govern the contractual relationship between Juramed GmbH, Mühlweg 15a, 92369 Reichertshofen, Tel. +49 (0) 9181 261100, Email , Fax +49 (0) 9181 261101 (hereinafter "Seller") and customers for sales via the online shop about the goods placed by the seller.Customers within the meaning of these provisions are both consumers (any natural person who concludes a legal transaction for purposes that are predominantly neither their commercial still an independent professional activity) as well as an entrepreneur (any natural or legal person or a legal partnership that in the conclusion of a legal transaction in the exercise of their commercial or self-employed professional activity).
b) The General Terms and Conditions shall apply in the version valid at the time of the conclusion of the contract for all goods supply contracts concluded exclusively by means of telecommunication. Deviating terms and conditions of the customer will only apply if their inclusion has been expressly agreed. An agreement can not already be seen in the fact that the seller provides the agreed service in the knowledge of any customer terms and conditions. This also applies if the seller has not expressly objected to the validity of the customer's terms and conditions upon delivery.
c) The contract language is German. The law of the Federal Republic of Germany applies excluding the UN sales law.
This choice of law shall apply to a consumer only insofar as it does not deprive him of the protection afforded him by those mandatory provisions of the country in which the consumer has his habitual residence.
2. Offer, conclusion of the contract, correction options, contract text storage
a) The product description on the online shop pages of the seller are non-binding offers for placing an order. After passing through the ordering process by the customer, the purchase contract comes after receipt of the customer's binding order by submitting the contract confirmation by the seller (eg by phone, per Fax, e-mail or letter). The automatic confirmation of the order receipt, sent first, does not constitute acceptance of the contract offer, but merely confirms the receipt of the order. If the contract offer is not accepted within 2 days, this is considered rejected and the customer is no longer bound by it.
b) To submit the customer's binding order via the seller's online shopping cart system, the customer places the selected article (s) in the virtual shopping cart by clicking on the "Add to Cart" button. The customer can open this at any time by clicking on the button of the same name or the cart symbol on the upper right side of the page and making changes. After the customer has placed the desired articles in the "shopping cart", the customer first reaches the shopping cart by pressing the "checkout" button to enter the personal data or the login area if the customer has already set up an account with the seller Has. In the following sequence, the customer reaches the order overview page by selecting the payment method and shipping method. Here the customer can once again check all order data and if necessary make changes or adjustments (for example by clicking the link "back to the shopping cart or also by pressing the" back "function of the Internet browser) or cancel the order (eg by closing the browser window ). Only by clicking the button "Buy the order process is completed.
If the customer decides to use the "PayPal" payment method, the contract between the customer and the seller immediately comes into effect, contrary to clause 2.a), by pressing the button "Buy". At the end of the order process, the input mask of PayPal appears in which the customer enters his PayPal email address and his PayPal password. Upon confirmation of payment by the customer, the purchase price, including any shipping costs, arising from the purchase contract for the products selected by the customer will be credited directly to the account of the seller. The dispatch takes place one working day after payment instruction, equivalent to the receipt of the payment.
d) If the customer sends an offer or a request, for example, via a contact form, by e-mail, fax, letter or telephone to the seller, the seller sends the customer a binding offer by e-mail, which the customer within 5 days can accept. To save the transmitted contract data, the customer can print it out or save it on his PC or another electronic data carrier.
e) Note on contract text storage
The data of the customer's order and the text of the contract are not stored by the seller in a form that is subsequently accessible to the customer. In the event that the customer wants to document his order data, the customer can copy this before submitting the binding order, print or otherwise save.The seller will notify the customer at the latest on delivery of the goods a contract confirmation in which the contract is reproduced.
3. Payment, delivery
a) Unless otherwise agreed, the delivery of an ordered goods is made exclusively against payment in advance (ie by bank transfer) or payment by Pay Pal, to the address deposited in the course of the ordering process. If the customer and the seller have not agreed otherwise, payment in advance is due immediately after conclusion of the contract.
b) The delivery takes place within 5 working days, if not in the article description another delivery time indicated or this was expressly agreed with the customer. The delivery period starts one day after the transfer has been made (issuing the money order to the bank)
There are no deliveries on Sundays, holidays and Saturdays.
If the customer wants to make use of the possibility of picking up, there will be no shipping costs. The seller first sends the customer an e-mail stating that the goods are ready for collection by the customer. This can then be picked up by appointment with the seller by the customer.
d) In the case of payment on collection, the seller informs the customer about the provision of the goods for collection. Then agree the seller and the customer an appointment to pick up the goods at the seller.
4. Prices and shipping costs
a) All prices are in Euro (€) and include VAT, as well as other price components and any other applicable taxes and duties (total price / final price). The prices apply exclusively to orders via our online shop.
b) The product prices are the respective packaging / shipping costs according to item description, which are listed under the link "Shipping and Payment".
c) In addition to the shipping costs may be due for deliveries outside Germany duties, customs duties and import sales taxes. These costs are borne by the customer and are usually not collected by the seller. The customer indemnifies the seller against any claim for these costs. The customer is responsible for the correct customs clearance of the goods and the resulting costs.
a) Unless otherwise stipulated in b) and c) the customer is entitled to the statutory warranty rights.
b) For consumers, the warranty claims expire one year after the transfer of risk when purchasing used items. For entrepreneurs, claims for defects for new goods become time-barred one year after the transfer of risk, for used goods the warranty is excluded.
6. Retention of title
The goods sold remain the property of Juramed GmbH, Mühlweg 15a, 92369 Reichertshofen until full payment. He undertakes to inform the seller immediately if third parties assert rights to the goods.
7. Jurisdiction agreement
a) If the contractual partner is a merchant, a legal entity under public law or a special fund under public law, our place of business - 92369 Reichertshofen / Sengenthal - shall be the exclusive place of jurisdiction for all claims arising out of or on the basis of this contract.
b) Section 7. a) shall also apply to persons who have no general place of jurisdiction in Germany, or persons who have relocated their domicile or habitual residence outside of Germany after conclusion of the contract, or their domicile or habitual residence at the time of filing of the claim This does not apply if the customer is a consumer and has his domicile or habitual residence in a member state of the European Union. In this case, an action must be brought before the competent court of the Member State of residence.
8. Obligations of the customer
The customer must ensure that the email address he has provided to the seller is correct. Furthermore, it must be ensured by the customer that he can receive emails under the stored address and this is not prevented in particular by a SPAM filter in order to ensure access to the information, which in part is automatically transmitted by email and which is required within the scope of the contract.
9. Information on online dispute resolution.
Since February 15, 2016, the EU Commission has been providing an Internet platform for the online settlement of disputes (so-called "OS platform"). The OS platform will serve as a one-stop-shop for consumers and entrepreneurs to settle disputes arising from online legal transactions out of court. The following link leads to the OS platform:
10. General information on dispute settlement procedures before consumer arbitration boards
We do not participate in a dispute settlement procedure before a consumer arbitration board.
II. Further customer information
1. Essential features of the product or service
The main features of the product or service can be found in the item description.
2. Prices and shipping costs
The product prices stated in the item description as well as the shipping costs are total prices and include as such all price components including taxes.
The shipping costs are, as far as no free delivery is offered or agreed, to be borne by the customer in addition to the article price.
The shipping costs, the customer can refer to the item description or the instructions under the link "Payment and Shipping".
The shipping costs are shown separately during the ordering process.
3. Terms of payment and delivery, delivery date
The buyer is only the payment in advance by manual transfer, immediate payment or payment via Paypal available.
For further details, please refer to our above Terms and Conditions under 3. a).
The delivery takes place within 5 working days from the conclusion of the contract, as far as the item description does not expressly specify a deviating delivery time or an alternative delivery time has been expressly agreed. There are no deliveries on Sundays, holidays and Saturdays.
For further details, please refer to our above General Terms and Conditions under 3. b).
4. Contract language
Contract language is German.
The provisions regarding the warranty rights for the offered by the seller
Goods are shown in section 5 of the Seller Terms and Conditions.